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As we continue to strive to offer the best advice from our website for our customers it is sometimes necessary for us to disable features. But we are just as friendly and informative in person. So if there is anything we can help with please do not hesitate to phone or email.
Me and My husband bought two amazing GoCycles from Adam. The shop is a well organised and attractive new shop in Bury st Edmunds. I was impressed how carefully the bikes are handled. Adam was extremely helpful providing technical information through to making our trial ride a pleasurable experience. At no point was there any pressure to buy and Adams only concern was that we were comfortable. Thank you Adam for making our experience GREAT! Why would you go anywhere else.
Charged Electric Bike Store in Bury St Edmunds, is a modern well equipped electric bike shop with a great range of bikes to suit every need. Quality is foremost, and that applies to the customer service as well as the bikes. Friendly, helpful and cheerful are the words that come to mind. I would unhesitatingly recommend this store to anyone with an interest in electric bikes.
Stumbled upon Charged Electric Bike Store and popped my head through the door. Got to say i was really impressed with the choice of bikes on display. My favourite was the Mountain Bikes. Without any pressure Adam took me over to thetford forest for a ride around the trails. Where I really got the chance to try the eBikes and thouroughly enjoyed myself. I recommend to visit this place.
Adjusted my gears and advised me on my options on correcting the problems with the cogs despite having not even bought the bike ( (not even electric) from them initially for a very reasonable price, thank you!
I found Charged Electric Bike Shop on facebook and i'd just like to say thanks. Adam was able to find a rare small part for me that I was really struggeling to find and he knew exactly where to look. Thanks for getting my mates Greenway back on the trails and finding the Mech Hanger that matches his bike. I'd shop hear deffo again
We met Charged at the Cycle Show in Birmingham. They didn't have the right bike for me on the day but was really helpful in showing us what was available. We then made use of their delivery service and had the bikes delivered to our doorstep only a few weeks later. Thanks Adam. You provide an AMAZING service. I can't wait to get going. Thank you for all your help finding the right one or me.
I was new to riding an electric bike and so had many questions. Adam answered them all and I found them to be extremely helpful - definitely worth a visit; much better than buying a bike online. Which unfortuantly my friend did and opened up a can of worms she could not shut, which is how i found Adam. He put my friends bike back on the road in a flash
To offer each and every customer that visits us the best possible experience we solely operate by appointment only in-store. Allowing you to discover our range and test ride in a distraction free environment. Book an appointment with one of our eBike specialists today using our online booking system.
Click and Collect or choose our Personal Delivery Service. Whether you choose to buy in-store, online or over the phone we promise to always deliver our very best customer service. We do all the hard work so you don't have too. Fully building your brand new eBike so that you receive it ready to ride on the first day.
We know that life can sometimes be stressful and sometimes getting away from the house can be difficult. Which is why we offer the opportunity to view and demo our full range of electric bikes in your own time and in a location your relaxed in, at home. Contact us or use our online booking system to organise.
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When choosing the location for our first electric bike shop, parking and access from a major road were a big consideration. Which is why we made the decision to start up in Moreton Hall Estate, Bury St Edmunds. It offers quick and easy access from the A14 from Cambridge, Ipswich, Bishop Stortford, Thetford, Norwich, and so many other places. Then once your here there is always a parking space designated especially for you right outside our door. That's what we call a Win - Win!
At Charged we take a more personal approach to our sales. Which is why we don't have a counter in our shop. Instead, we have two comfy leather sofas and a coffee and tea making area. This is the perfect place so sit and chill after a test ride and talk about the eBikes. Also if your bringing anybody with you that is not interested it gives them a place to sit and read a book. Or for the kids, they can make use of our Xbox One while we concentrate on the important stuff.
We understand Electric Bikes can be a little daunting at first, to most, and we want all of our customers to enjoy the pleasures of riding in a calm bike friendly area. Which is another great benefit to our location, we have a lot of traffic free areas to try our eBikes in. Including access to a car-free cycle route that disappears off into the countryside and a small off-road trail behind the shop. Although for the electric mountain bikes we like to drive over to the local bike park for a real test ride.
Our Bury St Edmunds showroom features a fully equipped workshop. It's from here that we service and repair our electric bikes. Servicing is an important routine to follow when you own an eBike to ensure it stays in tip-top condition and never lets you down. To maintain our own quality and dependable support for our customers we regularly attend eBike training seminars to refreshen our knowledge. All service pricing can be found on our service page. If you would like a quote on a repair, don't hesitate to give us a shout. We reccomend an email with some photo's for a fast response. (Disclaimer - We are a crank drive specialist. Although we do service hub motor eBikee we may have to decline some far eastern repairs due to scarse spare part availability.)
Workshop - Find Out More
These guys are our friends over in Cambridge. Offering something you have probably never have even heard of - Floatation Therapy. Aswell as an art gallery at the front of there premises and thats were we come in. We have partnered up with AOF to bring the Gocycle and what a perfect ebike to suit there lifestyle of relaxation and modern amenities. The Gocycle is a constant feature here and you can pop along to speak to Jamie about all its features and even Demo, if you fancy. If there is another eBike you want to test ride in Cambridge, just give our Bury store a shout and we will get it organised. Whats floatation therapy you ask? Its depriving the senses into a relaxed meditation state but best to talk to those guys on that one.
Cambridge Shop - Find Out More